Privacy Policy
Your privacy is fundamental to our service. Learn how we protect, use, and give you control over your data.
Last updated: December 15, 2024
Quick Navigation
Privacy Overview
At 1Lookup, we believe privacy is a fundamental right. This policy explains how we collect, use, protect, and respect your personal information when you use our data validation services.
We are committed to transparency, giving you control over your data, and maintaining the highest standards of data protection and security.
Data Minimization
We collect only the data necessary to provide our services effectively.
Secure Storage
All data is encrypted at rest and in transit using industry-standard protocols.
Transparency
Clear policies on what data we collect, how we use it, and your control options.
User Control
You have full control over your data with easy access, modification, and deletion rights.
What Data We Collect
Account Information
Email, name, and billing details for account management and service delivery.
Purpose
Service provision and billing
Retention
As long as account is active
API Usage Data
Request logs, response times, and usage patterns for service optimization.
Purpose
Service improvement and security
Retention
30 days for logs, aggregated indefinitely
Validation Requests
Data submitted for validation (phone numbers, emails, IP addresses).
Purpose
Providing validation services
Retention
Not stored - processed in real-time
Analytics Data
Website usage patterns, feature usage, and performance metrics.
Purpose
Product improvement and optimization
Retention
24 months in aggregated form
How We Use Your Data
Service Provision
We use your data primarily to provide our validation services, including processing validation requests, maintaining your account, and delivering results.
Service Improvement
We analyze usage patterns and performance data to improve our services, enhance accuracy, and develop new features that benefit our users.
Communication
We may contact you about service updates, security alerts, billing matters, and important account information. Marketing communications are always opt-in.
Legal Compliance
We may process data to comply with legal obligations, respond to lawful requests, and protect our rights and the rights of our users.
Data Sharing and Third Parties
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for any purpose.
Limited Sharing Scenarios
- Service Providers: Trusted partners who help us provide services (payment processing, infrastructure)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or sale (with continued privacy protection)
Your Rights and Choices
Right to Access
Request a copy of all personal data we have about you.
How to exercise: Contact support or use your dashboard export feature.
Right to Rectification
Correct any inaccurate or incomplete personal data.
How to exercise: Update through your account settings or contact support.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
How to exercise: Contact support with a deletion request.
Right to Data Portability
Receive your data in a structured, machine-readable format.
How to exercise: Request data export through support or dashboard.
Right to Object
Object to processing of your personal data for certain purposes.
How to exercise: Contact support with specific objection details.
Right to Restrict Processing
Limit how we process your personal data in certain circumstances.
How to exercise: Contact support with restriction request.
Security Measures
Technical Safeguards
- AES-256 encryption at rest
- TLS 1.3 for data in transit
- Multi-factor authentication
- Enterprise security standards compliance
Organizational Measures
- Regular security training
- Access controls and monitoring
- Incident response procedures
- Regular security audits
Questions About Privacy?
Privacy Officer Contact
If you have questions about this privacy policy, your data rights, or how we handle your information, please don't hesitate to contact our privacy team.