Privacy Policy
Your privacy is fundamental to our mission. Learn how 1Lookup collects, uses, and protects your data.
Overview
1Lookup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data verification platform and services.
We adhere to the highest standards of data protection and comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. This policy applies to all users of our services, including website visitors, API users, and dashboard users.
Data We Collect
Account Information
- Email address and password (encrypted)
- Organization name and billing information
- API keys and usage metadata
Validation Data
- Phone numbers, emails, and IP addresses submitted for validation
- Validation results and metadata
- Timestamps and request origins
Automatically Collected Information
- IP addresses and browser information
- Device and operating system information
- Usage patterns and feature interactions
How We Use Your Data
Service Delivery
Process validation requests, maintain your account, and provide customer support.
Improvement & Analytics
Enhance our services, develop new features, and analyze usage patterns.
Security & Compliance
Detect fraud, prevent abuse, and comply with legal obligations.
Communication
Send service updates, billing notifications, and respond to inquiries.
Important Note on Validation Data
Phone numbers, emails, and IP addresses submitted for validation are processed in real-time and are not permanently stored unless you explicitly save them to your validation history. We maintain logs for 30 days for security and troubleshooting purposes only.
Data Protection
Security Measures
Encryption
AES-256 at rest, TLS 1.3 in transit
Access Control
Role-based permissions and 2FA
Infrastructure
AWS with SOC 2 compliance
Monitoring
24/7 security monitoring
Data Retention
- Account Data:Retained while your account is active and for 90 days after closure
- Validation Logs:30 days for security and troubleshooting
- Billing Records:7 years as required by law
Your Rights
You have the right to:
Exercising Your Rights
To exercise any of these rights, please contact our privacy team at privacy@1lookup.io. We will respond to your request within 30 days.
Contact Privacy TeamContact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
dpo@1lookup.ioUpdates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.