Terms of Service
Clear, fair terms designed for small and medium businesses. No enterprise complexity, just straightforward agreements.
Quick Summary for SMBs
1. Acceptance of Terms
By accessing or using 1Lookup's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.
These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to users of our website, API, and dashboard.
Important for Businesses:
If you are using our Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
2. Definitions
- "API"
- Our application programming interface for validation services
- "Organization"
- The business entity that holds the account and subscription
- "Tokens"
- The units of credit used to perform validations
- "User"
- Any individual accessing the Services under an Organization
- "Validation"
- The process of verifying phone numbers, emails, or IP addresses
3. Use of Service
3.1 Service Description
1Lookup provides data validation services including phone number validation, email verification, IP address lookup, and fraud scoring. Our Services are designed for legitimate business purposes only.
3.2 Account Requirements
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized access
- One person or legal entity may not maintain more than one account
3.3 API Usage
- Rate Limits:1,000 requests per minute (higher limits available)
- Fair Use:No automated scraping or abusive patterns
- Caching:Results may be cached for up to 24 hours
4. Payment Terms
4.1 Billing
- • Subscription fees are billed in advance on a monthly or annual basis
- • Token packages are charged upon purchase
- • All fees are non-refundable except as required by law
- • Prices are subject to change with 30 days notice
4.2 Token System
- • Tokens are universal and work across all validation types
- • Unused subscription tokens roll over for 3 months
- • Purchased tokens expire after 1 year
- • Token costs: Phone (3), Spam Check (2), Email (1), IP (1)
4.3 Free Trial Terms
For Growth plan and above, we offer a trial with $20 worth of validation credits. Credit card is required. Trial converts automatically to paid subscription after 7 days or when credits are exhausted.
5. Prohibited Uses
You may NOT use our Services to:
- ✕Violate any laws or regulations, including privacy laws
- ✕Harass, spam, or conduct unauthorized marketing
- ✕Validate data without proper consent when required
- ✕Resell or redistribute our data without authorization
- ✕Attempt to reverse engineer or copy our Services
- ✕Use the Services for any illegal or unauthorized purpose
6. Intellectual Property
6.1 Our Property
The Service and its original content, features, and functionality are owned by 1Lookup and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Data
You retain all rights to the data you submit for validation. By using our Services, you grant us a limited license to process this data solely for the purpose of providing the Services.
6.3 Feedback
Any feedback, suggestions, or ideas you provide about our Services may be used by us without any obligation to compensate you.
7. Limitation of Liability
7.1 Service Warranty
We guarantee 99.97% accuracy on our validation services. If we fail to meet this standard, we will credit your account for any inaccurate validations upon verification.
EXCEPT FOR THIS EXPRESS WARRANTY, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
7.2 Limitation of Damages
IN NO EVENT SHALL 1LOOKUP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
7.3 Maximum Liability
Our total liability to you for all claims shall not exceed the amount paid by you to us in the 12 months preceding the claim.
8. Termination
8.1 Termination by You
You may terminate your account at any time through your dashboard. No refunds will be provided for partial months or unused tokens, except as required by law.
8.2 Termination by Us
We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or engage in prohibited uses.
8.3 Effect of Termination
- • Access to the Services will cease immediately
- • API keys will be deactivated
- • Data will be retained for 90 days per our Privacy Policy
- • Outstanding charges remain due and payable
9. General Provisions
- Governing Law: These Terms are governed by the laws of Delaware, USA, without regard to conflict of law provisions.
- Entire Agreement: These Terms constitute the entire agreement between you and 1Lookup regarding the use of the Services.
- Changes to Terms: We reserve the right to modify these Terms at any time. We will notify you of material changes via email.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.
10. Contact Information
For questions about these Terms, please contact us:
Email: legal@1lookup.io
Support: support@1lookup.io